Issue with myOracle

3rd May, 2024

An issue has been identified with the Learning section of the myOracle system that is preventing learner records from being updated correctly (e.g. when a course is completed). NCC have taken the decision to suspend access to the Learning section for everyone, including school staff. Access to other areas of the system (i.e. Pay – to view payslips) seems to be unaffected. NCC are working the supplier of the system, and a further update will be provided as soon as we are advised by the support team within NCC. In the meantime, if you have any questions please contact the training team on finance.training@norfolk.gov.uk